Support request form - Send us a question!

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Seeing a blank page or an error message in your AppGini app? Please read our troubleshooting guide first.

If you'd like to report a security vulnerability, please use this form.

For email-based support, please fill in the form below. We strive to provide timely responses and make every effort to reply as soon as possible. However, please note that due to the high volume of requests we receive, our response time may vary and could take up to a week. We appreciate your patience and understanding as we work diligently to address each inquiry thoroughly.

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Optionally include a screenshot or steps to reproduce the issue here. Both image and zip files are allowed. Max size 1MB. If you wish to upload a larger file, you could save it to your Dropbox or Google Drive (or similar online storage service) and include a link to it in your question.

HINT: To easily report the steps to reproduce an issue, use Microsoft Steps Recorder.

Optionally upload the AppGini project file (AXP file) related to the support request you are submitting. Max size is 500KB. If you wish to upload a larger file or more than one, you could save it to you Dropbox or Google Drive (or similar service) and include a link to it in your question.

If you're using AppGini 25.10 or above, you can optionally include the server status dump file to help us identify any server configuration issues. To obtain that file, sign in to your app as admin, go to the admin area > Utilities menu > Server status, then click the download button in the server status page, and upload that file here.